Working in the neighborhood for a few weeks so I stopped in. The room is very nice, and the people are very nice, eager, earnest, sweet. Presentations are nice, prices very good for the area, portions reasonable-to-generous for the price. Sadly, all that's missing is flavor. Whether this is a conscious blanding down for the locale, reflects the actual palate of the kitchen, or some other variable I can't say, but I was there with a party of 6, and there was really only 1 dish with noticeable flavor (beef with asparagus and portabellos) and that flavor was sort of generic, Chinese brown sauce flavor.
One of us tried their pho: only one version with cooked beef, none of the usual variations. I believe it did come with a pile of herbs and sprouts and lime, at least.
I was in the mood for comfort food, so decided to try their signature fried rice. A very generous portion which included nice looking grilled chicken, and promised all sorts of flavors in the menu description (galanga, ginger, etc.). But I didn't taste it. Also, the rice was a surprising short plump grain, almost like arborio.
Someone had clay pot chicken which I didn't taste, but I sat next to it and certainly didn't get the usual aromas coming out of the clay pot. I couldn't even tell if it was cooked in the pot, or merely presented in it.
Tried a mixed app. plate. There were seafood eggrolls, which I honestly couldn't swear had any seafood along with the bean thread noodles and other filling. There were two other dishes, pretty and generously portioned, but finally--although everyone was "ooohing and ahhhing"--- people asked timidly if they could get some soy sauce, which came in a ramekin, rather than a bottle, and we all begged to be allowed a drop or two. (There are no condiments provided on the tables.)
I hate to dis such an earnest effort, and in fact, whenever I walk by at prime time they seem to be quite busy, so they may have calculated exactly right for their audience, but not for me.
"Strange how potent cheap music is."