I have only one Sullivan's experience to recount, at least 5 years ago and on a gift certificate my wife received from her then employer for Christmas, so it more or less fits the theme. In fact, this fits in with some of the other posts here, too.
Sat down, settled in, turned down the offer of a cocktail and inquired about wines. Our waitress, as is often the case here in the suburbs, was fundamentally clueless about food and wine, and only vaguely understood how to waitress - not to be too snarky, she seemed to be a recent college dropout who was clearly doing this because she could not find any other job (we actually did have a conversation about where she went to high school, but I do not wish to besmirch a local school by association, so I will not mention it other than the say she was not an endorsement for the value of parochial over public schools). She had apparently been recently trained on how to help the patrons enjoy their experience better by explaining everything to them, and she was resolute in doing her job. Thus ensued a series of explanations on everything from what a grape varietal is, to how the potatoes are prepared.On the one hand, it was a hilarious series of half truths and misunderstandings, but when I asked a question (I believe it was simply what vintage the wine was as the wine list omitted that piece of information) the reply was condescending, implying that no sensible person could possibly want to know
that. So, in the end, the endless stream of useless misinformation (no, I really do not need au gratin potatoes, or whatever, misexplained in great detail), combined with the condescending replies to the questions I dared to ask, and the mediocre food (bad texture, minimal flavor in the steak, and everything else was blah) just aggravated me, and I have never gone back. Hey, I may be a rube and an idiot, but I do not go out to dine in order to have this pointed out to me. By the way, as the lack of vintages suggested, the wine list was pretty awful. My guess is that a martini would have been a much better choice.
I would prefer to get a steak at Hugo's any day of the week, and their wait staff is generally quite professional.
Happy Holidays, Sullivan's.
d
Feeling (south) loopy