WHY I WILL NEVER RETURN TO EAT- EVER- AT AL- KHAYMEIHI have been a loyal customer of this place, and the "ex-family" owned Bakery/Grocery next door, for over 3-4 years.
I have taken friends, family and business associates there.
I have hosted Family Gatherings there.
I have seen the waitress from Romania come and go.
I have seen Charlie, the most excellent Manager leave for "back home'.
But, after the insult-
of being asked to pay $2.00 extra for a side order of "
toum" (Garlic Sauce/Garlic Mousse)- this was the last straw, in for me, a declining food establishment.
Early in the year- spring time- when the "shock" of increased Commodity Prices/Fuel Costs/Basic Food Costs were being finally being realized by many Restaurant Owners- the owner of Al Kyameih, decided to take action.
Instead of
simply raising his prices- he
decided to cut corners & portion sizes.
What had been,for a long time- a nicely spiced bowl of Lentil Soup- was now, a cup (but still advertised as a "bowl").
When questioned about it-the waitress would only innocently shrug her shoulders- and say that the owner had a new agenda- and YES, alot of the customers were not happy/complaining.
What had previously accompanied every order- a plate of olives, maybe Pink pickles, maybe some Feta Cheee- was now reduced to having to beg the waitress for a modified version of that.
And- the various flavoring garnishes- from the "toum" to the "Hot Sauce" were now added on as extra costs to a bill.
I have no problem with paying a little more for good food.
(Everything can't be as cheap as a .19cent Fallafel Ball @ Salaam!)- but, to try and reduce the "little touches" and flourishes that make a restaurant special- is not only bad business judgment- but only certain to compound ones losses.
All along - the owner - the "ex" brother of the Owners of Al- Khayam Bakery and Grocery Store- was telling customers of his "new" bakery he was opening further south, on Kedzie- closer to Aruns. Maybe, his horrible breakup with the "family" led him to focus more energy on the new Bakery, than on running what had been a successful restaurant? Who know.
But, when a short order cook- is the one calling the shots- fighting with the waitress, for sumac to go on a customers salad- and dictating, that a customers should pay TWO BUCKS for Garlic Sauce- then, my friends- its time to find another Lebanese Restaurant to frequent.
Honestly- the fact that the place is "Christian" Lebanese, made it easier to BYOB (and- very few Middle Eastern/Lebanese Restaurants are BYOB, due to Muslim Sharia) created a better environment for a Party/gathering of friends.....but, there are PLENTY of other Lebanese restaurants that will now see me more regularly.