we picked up barbecue from smoque for dinner tonight and i have to say that, while i think this place has potential, i was not all that impressed.
i skipped the sides and just ordered meat. a slab of baby back ribs, and a serving each of sliced brisket and pulled pork.
my first impression was very good. tried the brisket first and it was a big, thick slice with a great-looking pink smoke ring all around. when i lifted it out of the to-go contrainer, it fell apart nicely, indicating that it was very tender.
and it was. and it had some good smoke flavor too, but something was missing. salt. i don't think it was salted at all. after i sprinkled on some kosher salt, it was really quite good. smokey, meaty, not greasy even though it had a pretty nice band of fat on top, and with just a bit of their vinegary sauce, it was delicious.
next the pulled pork. again, visually, it looked great. lots of pink, and lots of good browned bits from the outside of the shoulder. i tried it dry and, again, no discernable salt. what is up with this? maybe they expect everyone to use sauce, so they don't season the meat?
i have no idea, but in my opinion, seasoning is just about the most elemental part of cooking, and if you're not getting that right, then, really, why bother? buying a $10,000 smoker and cooking a brisket in it for 15 hours is pretty much meaningless if you don't properly season the meat after it's done.
on to the ribs. same problem. no salt, no flavor. i could smell the smoke, but couldn't really taste much of anything, and, unlike the brisket and pork, it's much tougher to fix this with ribs. i also found the ribs to be overly fatty (which i was surprised at, since they were baby backs).
on the plus side, all the meat had very good natural smoke flavor, and the ribs weren't sliders in the least. they had a perfect texture--very tender, but still with a bit of resistance when i bit them off the bone.
just put some salt in the rub, people!
they also seemed to be having some major service issues. when i called to place my order, they seemed unsure if they could even do it. i heard a bit of frantic discussion in the background ("can we take a to-go order"?). finally when it was determined that they could take my order, they warned me that they might be out of some things that i ordered, depending on when i picked up my food.
once i told them i didn't want any sides, they seemed relieved and said it would be no problem.
when i arrived, there was a line out the door, even though the dining room was only about half-full. there was one cashier and a guy who seemed to be the owner at the counter, and the cooks had about 10-12 trays of food sitting up on the counter and were frantically looking for help getting them to the people who had ordered them. there were also about four or five big bags packed with to-go orders ready to be picked up.
but the line was going ridiculously slow. they had only one line for ordering, paying, and picking up food. they need to break that up into different stations to move things along.
once i got up to the front, i told them my name and they couldn't find my order. we went over what it was and they found a bag that looked similar, but it had someone else's name on it. but then once we started looking (i was trying to help them to expedite the process) we discovered that they had three different orders with the same reciept stapled to them.
so the guy took the bags apart, figured out what was what, and gave me my order. i said something about how i was in the restaurant business and i understand how getting lots of PR right after opening can be both a blessing and a curse, and he gave me a look of thankful relief. seems like they've been having somewhat of a tough go of it.
but all would be forgiven if the meat was just seasoned correctly. i'll definitely go back, as this place is not too far from where i live, but i'll give them a couple weeks and i'll probably go back on a weeknight. and next time, i'll try the sides.
i'm rooting for them.