Diannie wrote:Oh fer pete's sake....it really is time for all grown up persons to take some measure of responsibility for their own lives. If you have an allergy how difficult is it to ask the person serving you food "What is in this, I am allergic to ...stuff...?"
The real problem lies with a kitchen that can't/won't identify ingredients once asked. Not with one that doesn't disclose up front.
The world will not pad its corners for you, no matter how long you hold your breath or how much you threaten to turn blue.
I firmly believe that personal responsibility is a cornerstone of a free, democratic society and those who eschew this fail to grasp how fortunate they are to live in one.
I don't think I could have stated my opinion better than this if I tried 100 times. Very, very well put! Refreshingly succinct and pertinent. Thanks, Diannie! Your first two paragraphs are my EXACT sentiments.
When an issue such as this presents itself for discussion I like to think of what I would do if I owned a restaurant vis-a-vis allergies. Here are my thoughts:
Full disclosure - I have no significant food allergies save an excessive amount of red pepper flakes sometimes causes reddening and swollenness on the tip of my tongue.
My mother, whom I love as much if not more than anyone in this World including myself, is deathly allergic to some nuts, especially peanuts. She carries around various pills and an emergency shot. If she eats enough peanuts or other nuts she's allergic too she breaks out in hives and her throat swells eventually blocking her air passage thereby ceasing her ability to breathe or at least severely hampering it. This takes less than 5 minutes in the worst of circumstances that we've seen a couple of times.
My mother carries around a card (and has backups) with very detailed descriptions listing ALL of her food allergies. Mom's close friends and family members know of the 3 or so food allergies (all types of nuts) that could KILL her. My mother ALWAYS...let me say this again...ALWAYS...informs the server of her "Big Three" deathly nut allergies before ANY meal...let me say once again...before ANY meal. She also informs the server she will eat NOTHING with ANY nut product even the nuts she's not in any way allergic to. She does this discreetly, none of her dining companions gives two shits that shes does this, often we don't even notice, and she does this so tactfully that she has NEVER, over 20+ years gotten an unprofessional or clearly negative response from any restaurant. And, if she did - we would all walk out and go someplace else.
Now, this is the way you handle your allergies at a restaurant.
What would I do if it were my restaurant -
1. I would NOT preemptively ask patrons if they had any allergies.
2. I would NOT put a notice on my menu asking patrons to inform our staff of any allergies
3. I would list the MAIN, or any especially exotic, ingredient in my dishes on my menu WITHIN REASON. I would NOT write more than one phrase or sentence per dish. I would do this to provide ALL customers with a description of the items available that day, to entice them to order something, to alert patrons about some offering they might NOT like, and also to highlight as best I could some potential food allergens.
4. I would train my staff to take any patron's mention of food allergies VERY seriously and have a plan in place for such notifications. Note the onus would be COMPLETELY on the patron to prompt a discussion of allergies but once stated I would do everything I could to help them WITHIN REASON.
5. If a staff member of mine failed to act reasonably regarding a patrons allergy notification or did not take it seriously they would soon be out of a job.
6. I would make whatever the hell I wanted and would NOT, in any way shape or form, EVER take potential allergies into consideration when constructing my dish. (However, remember, I would put detailed descriptions on my menu and respond in detail to any patron's notification of their particular allergies).
7. If I offered a special free plate or appetizer or sauce, I may have the server describe same to my patrons or I may not. I would not feel any obligation to describe the free dish (presumptively NOT on my menu) to my patrons. The onus is 100% on the patron to ASK what is in this free offering AND to describe ALL of their allergies in detail to the server. Then and ONLY then would some burden shift to my staff to provide as detailed description of this dish as possible again WITHIN REASON. And we would take this VERY seriously.
Bster
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