With Francesca's Tavola, you either love it or hate it. I am not a fan. It also gets pretty loud there. I am never content w/the menu selection.
For Mom & Pop, I really like
Amore Mio. It's on the edge of Palatine and Hoffman Estates. It is reasonably priced and authentic. However, don't be deterred b/c it is in the strip mall w/Jewel. The interior is nice. I have been there a few times & ordered Melenzane Parmigiana and Capellini di Nicola.
I also really like
Yanni's for Greek, which is very similar to the restaurants you'd find in Greektown. I always get the leg of lamb or the chicken wrapped in phyllo.