MariaTheresa wrote:That's the real question, isn't it? Given the choice, why do people choose the crowded place over places of equal (or better) quality?
I appreciate MariaTheresa getting to the point. I'll point out the obvious ones:
1. Ignorance. Folks might not know that Las Palmas is good as the Bongo Room and less busy. Enter this forum to hopefully reduce ignorance. However, might I inject a quick editorial comment, if it appears that we're all a bunch of food snobs/haters, it scares the good folks whom might be somewhat ignorant from a culinary standpoint away.
2. People simply LIKE gimmicks. Regarding the Hard Rocks, Ed Debevics, etc. I, too, roll my eyes when I hear of people wanting to eat there, but maybe they ARE more interested in the theater than the food. It's a vaild preference. It might not be how YOU would choose to do it, but if someone wants to gee-gaw at Hendrix's stratocaster and suffer for it by paying $10 for an inferior cheeseburger, so be it! Add that many of these gimmick restaurants provide kid-friendly menus and attractions, then these become even more viable for a family.
A good cheeseburger is not THAT hard to find, just about anywhere in the country. Getting sweared at by the folks at Wiener's Circle is, as far as I know, a unique experience found only in Chicago.
3. As has been discussed, accessibility. There's better delis in town that can make you a superior sandwich than Potbelly's, but if your budget and/or time is limited, which a LOT of people find themselves encumbered by this constraint, than Potbelly's, is, rationally, the best option.