Mike G wrote:While there's some truth in how you characterize my outlook, if you follow the link I provided you'll see that exactly the problem I had with Riva was a couple of mistakes of inattention or blandardization that prevented the meal from being exactly what you say: "delicious tastes and impeccable execution."
That dissatisfaction has far less to do with me wanting weird and different than with them simply not having someone experienced (and expensive) enough in the kitchen to make the difference between "okay" and "great." Chains are managed to deliver a consistent product across multiple locations using lower-cost workforces executing standardized formulas. Chefs got nothin' to do with it, most of the time, except in the sense that they devised the formula long before, in the perfect conditions of a corporate test kitchen (and let me tell you from personal experience, even a Quarter Pounder can taste amazingly good when it's made by an executive chef at McDonald's corporate kitchen in Oakbrook).
That is a difference that you can taste on the plate, not absolutely and in every case, but more often than not.
Mike G wrote:Well, I guess then my point is:
Many seemingly fine restaurants that belong to a large corporation with multiple operations are run much more like a McDonald's or Bennigan's than many people seem to realize. Saying "I don't care if it's a chain or not as long as it's good" is willfully blinding yourself to the fact that being a chain or not is a very strong indicator of certain operational realities, which in turn have everything to do with whether there's a chef back there making sure everything's perfect before it gets to the table, or a bunch of cooks working out of a manual, popping half-prepared meals out of pouches, and incapable of determining for themselves whether the nicely-prepared baby octopus from station A will taste good once it's drowned in tart vinaigrette at station B.
Are there small chains that maintain higher levels of quality at each and every unit in their operation? Yes, though I think they're relatively few, but more power to them. Is Brasserie Jo good? Yes, and there's only one of it, it's hardly representative of the endless strips of upscale chains in River North or along, say, Butterfield Road.
Mike G wrote:Well, I guess then my point is:
Many seemingly fine restaurants that belong to a large corporation with multiple operations are run much more like a McDonald's or Bennigan's than many people seem to realize. Saying "I don't care if it's a chain or not as long as it's good" is willfully blinding yourself to the fact that being a chain or not is a very strong indicator of certain operational realities, which in turn have everything to do with whether there's a chef back there making sure everything's perfect before it gets to the table, or a bunch of cooks working out of a manual, popping half-prepared meals out of pouches, and incapable of determining for themselves whether the nicely-prepared baby octopus from station A will taste good once it's drowned in tart vinaigrette at station B.
nr706 wrote:Yum! Horsemeat!
nsxtasy wrote:Mike G wrote:Well, I guess then my point is:
Many seemingly fine restaurants that belong to a large corporation with multiple operations are run much more like a McDonald's or Bennigan's than many people seem to realize. Saying "I don't care if it's a chain or not as long as it's good" is willfully blinding yourself to the fact that being a chain or not is a very strong indicator of certain operational realities, which in turn have everything to do with whether there's a chef back there making sure everything's perfect before it gets to the table, or a bunch of cooks working out of a manual, popping half-prepared meals out of pouches, and incapable of determining for themselves whether the nicely-prepared baby octopus from station A will taste good once it's drowned in tart vinaigrette at station B.
And my point is, I don't care. I don't care if there's a chef making sure everything's perfect, or if they work out of a manual, etc. What I care about is: Is everything perfect when it arrives at the table? Does everything taste good? If it does, then I'm happy.
I've had meals from multi-location chain restaurants where the food and service were outstanding. I've had meals from single-location sole-proprietor restaurants where the food and service ranged from ordinary to horrible. Neither one is a guarantee of success (or worthy of derision). Again, what matters to me is results. And you can get good results, or bad, with either ownership structure.
Stagger wrote:nr706 wrote:Yum! Horsemeat!
Which, as I recall, is OK to serve in Chicago! Mmmmm Man O'War rump roast!
c8w wrote:I mean, this *is* a food-based group. Shouldnt the *food* be the only
important thing, in the end? Not so much the "feel" (hole-in-the-wall, or
upscale), or the labor-practices (fair on un-), or the farming methods
(organ, or factory) et al?
c8w
aschie30 wrote:c8w wrote:I mean, this *is* a food-based group. Shouldnt the *food* be the only
important thing, in the end? Not so much the "feel" (hole-in-the-wall, or
upscale), or the labor-practices (fair on un-), or the farming methods
(organ, or factory) et al?
c8w
Sure, I agree that the quality of the product that restaurants promise you is paramount, but it is impossible to separate the plate of food from the people who purvey it and the environment in which it was purveyed. I mean, by your own admission, you wouldn't actually eat in an antiseptic place that served good food - so you at least recognize that a dining environment plays some role in the experience. It's sort of like going to a dentist who promises to straighten your teeth and caring only about whether, in the end, your teeth are straightened, whilst ignoring the dirty instruments, the dumpy office and rude dental staff.
What I find strange, however, is the vehement objection to a "chain", or any chain-like concept - even if it is acknowledged to serve good food.
JeffB wrote:I have an hypothetical for the chain apologists (including myself, at times*).
JeffB wrote:You are in a strange city and you must have dinner: Morton's (or Capital Grill or Ruth's Chris or whatever) or the local one-off steakhouse; Bonefish or the one-off fish house; Maggiano's or the one-off Italian? You're in Chicago or Dallas or LA for lunch and Mexican sounds good: do you go to Chipotle or Chuy's, or do you get tacos from the strip-mall carniceria? Corky's for BBQ in TN, or the neighborhood smoker?
c8w wrote:I mean, this *is* a food-based group. Shouldnt the *food* be the only important thing, in the end? Not so much the "feel" (hole-in-the-wall, or upscale), or the labor-practices (fair on un-), or the farming methods (organ, or factory) et al?
aschie30 wrote:I agree that the quality of the product that restaurants promise you is paramount, but it is impossible to separate the plate of food from the people who purvey it and the environment in which it was purveyed.
tapler wrote:Xiao long bao at Yank Sing in San Francisco - The best dish at the best (if most expensive) dim sum I've ever had.
G Wiv wrote:Top Ten 2007:
[Sabri Nehari - Charga chicken (currently closed due to fire)
c8w wrote:Sabri Nehari has been open for a little while now
tapler wrote:Xiao long bao at Yank Sing in San Francisco - The best dish at the best (if most expensive) dim sum I've ever had.
trixie-pea wrote:
Worst:
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Bari – Italian Sub
cilantro wrote:trixie-pea wrote:
Worst:
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Bari – Italian Sub
Hey, nobody seems to have noticed this or maybe they already know, but I thought that Bari was rather highly regarded around these parts. So what's the story here?
I've not tried Bari yet, but I do enjoy Riviera's sandwiches quite a bit. For me, the weak part is the bread -- I have yet to get anything younger than a one-day-old roll that probably didn't taste all that good even when fresh. The filling more than makes up for it, but we really need Amoroso's in this town.
DY wrote:tapler wrote:Pepe's (New Haven): White Pizza with Clam and Bacon. Satisfying on so many levels. Pizza honorable mentions go out to Spacca Napoli, Burt's, and Avec.