When you enter Fixture, you can’t miss the DJ in the very front of the restaurant spinning records. So be warned, if you go on a weekend, it will be loud (although much less so at the tables in back). Last night, which happened to be pretty warm, the lack of air conditioning was also a problem. We also noticed that there were no busboys. I’m not sure if this was intended, but the lack of busboys, combined with a generally surly waitress, led to a very bad service experience, but more of that later.
After you get past the fact that the menu is laminated (which always strikes me as cheap), you’ll notice what I consider to be one of the more “user friendly” menus that you’ll find. Both the wine list and food menu give very detailed descriptions of the food/wine that seem designed for a younger, hipper crowd that may not be as food savvy. At times, there is an information overload and not typeset in a way that lends to quick, easy reading. But I applaud them in their attempts to demystify gourmet dining, and especially, the wines.
With respect to the food, there were some real winners. The Bulgogi syle short ribs with kim chee and scallion emulsion were very good. The ribs (2) were boneless and extremely tasty and tender; the kim chee quite spicy -- a real nice pairing. Although I’m not sure I really found the scallion emulsion.
The roast suckling pig consisted of a few generous pieces of very tender pork with just the right amount of fat, served with a fantastic Habanera bbq sauce and some pineapple marmalade that did a great job of cooling the heat of the dish. This was my favorite dish.
The tribute to steak frites was a grilled hangar steak, which was cooked perfectly between rare and medium rare, served with a pretty good yuzu aioli, and frites spiced with Togarashi (good, although the frites a little limp).
Most elements of the buffalo sliders tasted good (e.g., the caramelized onions, blue cheese and black pepper and truffle mayonnaise) but the burgers were a little overcooked.
The elk carpaccio did not really work for me. The chestnut honey overwhelmed the elk, although it paired beautifully with the perfect, room temperature, Humboldt Fog goat cheese.
The macaroni with cheese (with bay scallops and applewood smoked bacon) was unimpressive. It was too thin and lacking any discernible flavor (not to mention ridiculously overpriced at $10). I also tasted a friend’s wild mushroom risotto cake with watercress sauce, but I found that the cake was a tad dry and lacking in real mushroom flavor.
But it’s clear to me that there’s someone in the kitchen who really knows what she’s doing. That being said, desserts were not so impressive. While the peanut butter ice cream sandwiched within the profiteroles was quite good, the profiteroles themselves were stale.
The churros were not entirely cooked through, thus doughy in the inside, and there was way too much sugar -- really just poured on top, all over, and then some more. The ancho chile-chocolate ganache served with the churros lacked meaningful ancho flavor.
All in all, some very good food, but the service was terrible. Getting water was a real chore, one that our waitress seemed annoyed at having to perform. In any event, it would have taken a real effort to get her to crack a smile. We would certainly have appreciated her asking us at least once if we liked the food.
We were also specifically forbidden from specifying the order in which dishes should be brought out, and dishes were not brought out in any meaningful order. Given that the menu consists of both cold and hot dishes, and spicy and non-spicy dishes, you would hope that the restaurant would pay attention to the order in which dishes are brought out, but they did not. I don’t know if this was a kitchen issue or a server issue, but it was a big negative.
One other issue that really annoyed me: each time our waitress removed a plate from the table, she asked us to first remove and keep our silverware. Does Fixture not have enough silverware? Given the very different spices and flavors at work here, this was simply stupid. Who wants the spices from the Korean ribs with kim chee touching the chestnut honey and Humboldt Fog goat cheese! When I asked the waitress for new silverware, she seemed quite annoyed and waited minutes after bringing out additional food items before bringing me new silverware.
Although perhaps we should have brought these issues to the attention of the host to find out if these are restaurant issues or server issues, we were exhausted by the service issues (including the 15 minutes to bring the check) and really just wanted to escape. Perhaps others’ comments concerning future visits will shed light on these issues.
To sum it up, some real good food, but horrible service, but nonetheless a happy birthday for one of my friends.