We've been to fRedhots several times over the past few weeks and while the price point is a bit higher than the typical Vienna Beef stand, so too are the quality and variety of the offerings. This past Friday we wanted to grab a quick bite not too far from home and decided on fRedhots. My son had been obsessing about Vienna pups and I needed a french fry fix. We headed out and I brought the camera along . . .
Vienna pups (3" mini dogs) are sold in groups of 3, without fries or in a meal which includes 2 pups and fries. My son bet me that he could eat 5 of them. These first 3, he put down without issue. And please forgive his current aversion to condiments.
Fred also offers a footlong made by Vienna. Rather than going for more pups, my son ordered the footlong as his 'second round' and we all agreed that if he could put away half of it, that would equal 5 pups. He did it, but he turned an odd shade of red afterwards
I ordered the Spicy Smoked Thuringer special, which came with Dusseldorf mustard and grilled onions. It was delicious.
My wife ordered the Duck Sausage (with foie gras and wine) special with caramelized onions and jalapeno mustard. Fred has been tweaking the toppings that he puts on this sausage and felt that the spicier jalapeno mustard went better with it than a sweet mustard with which he'd previously paired it. This version was excellent, although I'd never tasted the previous incarnation.
As an offshoot of his Italian Beef sandwich, Fred has rolled out the Debris sandwich, which is modeled after the New Orleans po' boy served at Mother's. This sandwich was terrific. The bread had a perfect po' boy texture (lighter than a typical Gonnella roll) and the sandwich was served "dressed" with tomato, lettuce and mayo. The only thing that could have made this better would be addition of some pickles (not traditional, I know). I would have mentioned that to Fred if I hadn't been so busy wolfing it down.
Belgian-style Frites. As others have posted, there is some inconsistency to the crispiness factor on the frites at fRedhots, even though their flavor is always great. On this night, they were just about perfect. In any case, Fred cares deeply about his fries and they're excellent more often than not. Not pictured are a couple of dipping sauces we ordered. My wife loves the garlic aioli and I've become quite fond of the spicy aioli.
Here, Fred stands by the sign that was "like that when I got here," to quote Bart Simpson. While I'm sure the guarantee is in full effect (I don't know if anyone has ever made a claim and I always forget to ask), I get the feeling that the sign remains on the wall as a reminder to Fred himself (and his customers) that excellence is the goal at fRedhots. In any case, if the Italian Beef is as tasty as the Debris special, I doubt that anyone would bother to make a claim.
Fred treats his customers well and he respects them. He understands that they can easily go somewhere else, so he makes sure they are well taken care of. I loved watching him converse with some young teenagers the same way some business owners might only act with adults. These kids appeared to be surprised and pleased that they were being dealt with in such a manner.
Some folks schmooz their customers primarily so they can talk about themselves. Not Fred. He seems to have a keen interest in soliciting feedback about his food and his place. He also has an obvious passion for what he does. He briefly described some of the items he wants to roll out and explained that he wished he had more time to cook, develop ideas, market, etc. He's a driven guy who fully understands what it takes to create an edge in his segment of the foodsevice sector. This is a place where one's patronage is clearly appreciated and the customer's satisfaction is the primary goal.
=R=
By protecting others, you save yourself. If you only think of yourself, you'll only destroy yourself. --Kambei Shimada
Every human interaction is an opportunity for disappointment --RS
There's a horse loose in a hospital --JM
That don't impress me much --Shania Twain