Take a deep breath now: it's really good. Actually, Aigre Doux was just as I expectecd it to be... great food, an earnest spirit, and a few opening-week glitches in service that can probably work themselves out. Definitely worth the visit, and possibly worth the hype!
Here's the
extremely verbose version of our evening (Saturday night, 4 days after opening). I'm going to cover the service, food, wine and "special treat" elements here so bear with me.
When we arrived, the greeting was warm and the hostesses took our coats in such a friendly, welcoming way that I felt we were off to a great start. (Quick note: The entry/bakery area felt bare, but I'm sure that will change when there are baked goods in the cases and a more lived-in feel develops.) Quickly, they wisked us to our table. Our booth was set with champagne service, which threw the hostess off, and she almost turned us back to the front before my husband said, "I think this IS our table."
Immediately, the sommelier, Meredith, came over to wish me a happy birthday and to pour our Piper Heidsieck champagne, which I then learned that my husband had ordered in advance. (I would like to mention here that Meredith seemed much like a manager of the restaurant; she is a gem and really kept things moving, not just for our table but for others we observed.) Meredith came back a second time to top off the champagne before we ever met our server, who seemed quite nervous. Throughout the evening, this initial assessment stood; the server has a great memory, is clearly experienced and knew the menu, but he was one of the weakest elements of otherwise smooth service.
While we waited for the waiter to come back to talk about the menu -- he couldn't have known that by this point I had the thing almost memorized from re-reading this thread!

-- my husband and I talked about the look and feel of the dining room. The wamth of the wood, and the hanging lightbulb art installation, and overall pleasantly dim lighting gave a very sophisticated feel to the room. The booth had very comfy seats, even though it felt a bit awkward to be seated side-by-side rather than elbow-to-elbow. All the other booths were occupied by three or four people when we arrived, so it seemed this was not an issue for others. And I'm glad we weren't in the regular chairs if they were so uncomortable! The wine glass shape bears mentioning as it is atypical for restaurants (flat bottom, straight cylindrical sides) but looked cool. I asked Sommelier Meredith about it and she said she was unsure at first but now likes the glasses. (There was a reason for this, but I can't recall...)
When Husband and I told our waiter that we were having trouble deciding between two dishes, he gave us his opinion and then stopped, assuming we would automatically go with his recommendation, period. Let me give you an example.
Me: "I'm in between the braised oxtail ravioli and the hamachi and avacado for the starter. Both sound great, and I'm planning to have the duck for the entree."
Server: "The ravioli is very popular, people love it. I'd go with that. So, ravioli and duck." He then turned to my husband, discussion over.
Husband: "I like the idea of crispy risotto, but also the white asparagus and truffle-poached egg. The risotto just sounds heavy."
Server: "I'd go with the risotto. It's actually pretty light. What would you like for your entree?"
That just struck me as strange. Usually there's a little back-and-forth that at least makes you feel you have some part in the decision, or the server will add some nuance that can't be communicated via the paper menu. Didn't happen this time.
And now, for the food!
The bread - a very light focaccia - arrived, and it was delicious but a bit damp. Soon thereafter the first course arrived. The ravioli, for all its praise, was a letdown to me. It was served a bit cool, and it really needed salt! But my husband's "crispy risotto" was a relelation. Three crispy risotto balls were served on top of a perfect, thin slice of prosciutto with a small cup of creamy sauce to the side. The mixture of the three (Husband allowed me two bites) created a phenomenal texture, and the dish was comfort elevated to a new level. Please try this dish and let me know if you agree!
Timing was spot-on for delivery of the second course dishes, although for the second time the runner switched mine and Husband's plates as he sat them down. Our server did check on us once during each course, which I thought was about right. Even though he was nervous, he was not hovering.
The duck was served with baby bok choi, simple rice, and a few bites of fantastic duck sausage. The jammy sauce had the sweet-sour element I hoped to see somewhere in the meal, and perfectly offset the crispy skin and juicy duck meat. Delicious, absolutely would order this again...and I am not a duck lover! Husband's lamb chops were juicy, perfectly cooked, and the truffled grits and fennel added nice contrast.
Before dessert, I decided to go take a peek at the kitchen. It's difficult to do this surreptitiously as it's no where near the bathrooms! One of the waiters said he would speak to the manager and see if he could get me into the kitchen. I thought this was cool - mind you, it was not MY server, but a random one who noticed me lurking for all of 20 seconds.
I had ordered Sticky Toffee Pudding for dessert, and it arrived with a curly candle. I believe the restaurant's manager brought it to the table, as he invited me to see the kitchen after dessert. This dessert is another dish that deserves its reknown, served with gorgeous orange slices atop a bit of toffee sauce and some rich cream on the side. YUM!
Sommelier Meredith had suggested three bottles for our consideration, two pinots and one Spanish blend but all in the middle price range, that would probably work well with our food (duck for me, rack of lamb for Husband). We chose a Daedalus pinot noir from the Willamette Valley, which was a perfect match for the duck, but did absolutely nothing for the lamb chops. Let's just say that I really enjoyed the wine and Husband drank lots of water. The cream sherry that Meredith has matched with the sticky toffee pudding is also a delicious pairing. I'm not usually one for having wine of any type with dessert, but being a special night meant taking a chance. I'm glad I did.
Big thrill: being escorted into the kitchen, and Chef Mohammed coming over to shake my hand!
The manager brought me into the center of the kitchen, and then the chef pointed out a good spot to stand and watch the action. I was allowed to stay for several minutes, and happened to stand next to the only two other civilians in the room. (The man in the pair explained they were childhood friends of Chef Mohammed from Bangladesh, and I believe they now live in NYC. The man looked as thrilled as I felt to be there; said he was so proud for his friend about the new restaurant, having followed Chef Mohammed's career by visiting all the places he has worked.) I was struck by the calm, orderliness and yet precision of all the statiions. Chef Mohammed was peacefully checking on things and consulting with the cooks who looked up for his advice; it was strange, because he seemed almost a benevolent presence. I don't know why, but the pleasant feeling in the kitchen really has stuck with me. Not a single cook seemed ruffled. And, what I saw in the kitchen mirrors what some other posters wrote about how "nice" the chefs are how great a place it is to work. (I did not see Chef Malika in the kitchen, she had been in the dining room earlier, sitting with a table who were clearly good friends of hers.)
When I got back from the kitchen (Husband elected not to go with me), I found two tiny bites of the post-dessert hazelnut brittle left on the little dish. Husband had eaten all of it while I was gone, possibly to get back at me for not sharing more than two bites of my sticky toffee pudding with him. I did enjoy my taste of the brittle.
Skip this part if you don't want to know about the bathrooms:
It may be a strange way to end the review, but I need to tell you that I did not like the restroom. It's way down the hallway in the basement, which is fine, but it is so spartan that it doesn't fit with the rest of the restaurant's experience. The sinks are the push-button kind you find in some office buildings. There was a flower arrangement on the vanity, but it was too big for the space. The ladies' restroom seemed cramped, dark and cold in comparison to the rest of the place. My husband's trip to the men's room also gave a mixed review. He remarked that "it's kind of fun to pee on ice," and actually liked the push-button sinks, but remarked that one of the ceiling tiles was missing. I'll bet this has already been fixed.
Just to prove that service at the front door is working well on both ends, I should mention that by the time we got to the host stand, they had our coats waiting, and our car had already been pulled up to the front. The restaurant was still buzzing as we left about 10PM.
The next time I have a special occasion, or can convince my husband to blow our entire eating-out budget on a single meal, I will go back. Even for this high-maintenance girl, it was a perfect birthday meal.
"Whatever you are, be a good one." -Abraham Lincoln