Cynthia wrote:Maybe I'm too much of a soft touch, but I think this is all a little harsh. His blog says he just moved to Chicago from Colorado. Some well-meaning individual probably told him, "If you want to succeed, you've gotta post on LTHForum."
Perhaps it's because I'm self-employed that I see his actions as reflecting that combination of enthusiasm and panic that often drives those of us who are on our own. Add to that this guy's youth and the indiscretion that often goes with it, and I don't think the over-kill is hard to understand. If, after being warned, he did it a second time, that would be stupid. But when you were young, didn't you ever get carried away?
I think you're being quite reasonable, actually. But on the flip side, I think the various displeased folks are being reasonable in their (our, really) own way also.
Here's the thing: in what world is spamming internet forums & sending unsolicited e-mails ever a welcome or successful business tactic? Every internet user, from age 8 to age 80, has experienced spam at some point, so it's not some esoteric technical concept that one becomes familiar with only with age & experience.
The multiple duplicate forum postings alone would have been forgivable; I'm sure a friendly moderator could have deleted the dupes & just kept one in the Professional Forum. The unsolicited e-mails, on the other hand, are a big, BIG no no. I for one am not okay with someone scraping my e-mail address from my profile for the purposes of sending me unsolicited commercial e-mails (in fact, after finishing this point, I'm going to go remove my e-mail address from my profile to prevent anyone else from getting a hold of it).
Now, I'm not a business owner, but if I hate receiving unsolicited commercial e-mails, why would I send it? It doesn't take a huge leap of logic to come to the conclusion that one shouldn't use a marketing technique that is known far & wide as being almost universally hated (unless one is selling "herbal" ED or weight loss remedies of dubious quality, or porn, in which cause one usually doesn't care what others think).
Furthermore, per Illinois statute 815 ILCS 511 (Electronic Mail Act):
(a-5) An initiator of an unsolicited electronic mail advertisement must establish a toll-free telephone number or valid sender-operated return electronic mail address that the recipient of the unsolicited electronic mail advertisement may call or electronically mail to notify the sender not to electronically mail any further unsolicited electronic mail advertisements.
(a-15) Each unsolicited electronic mail advertisement's subject line shall include "ADV:" as its first 4 characters.
Had this individual posted just once, and had not e-mailed or PM'ed anyone, this conversation could very well have been very different, in a positive way.