Well, today I find myself a bit conflicted. I said I would comment back on my experience at S&S, but I'm not eager to post a negative review, particularly after such glowing reviews above and the wonderful recommendation I received for the place from LTH members.
Perhaps S&S just had one of those nights where nothing goes right, but man, this was not a very good experience.
As Mrs. P commented, "was it something we said?"
My night started with the lovely Pursuit women, dressed to the nines (admittedly over dressed for the joint, but we were having one of our last family nights together before my oldest goes to college next fall). We arrived about 10 minutes before our 8pm reservation. One of the waiters quickly put set our table, and we were seated a bit before 8. So far so good.
The room itself is really quite nice. Perhaps a bit small, but the intimacy lends a certain neighborhood feel to S&S that is quite nice. People are talking, the atmosphere is loud, but not overly so, and it is easy to find yourself with a smile on your face ready to have a good time.
Our waiter came over and introduced himself, and gave us menus, printed on colored paper. Our glasses were filled with cucumber water that was very refreshing, and the waiter gave me a cork pull to open our Chateau La Nerthe Chatenuef du Pape.
We opted for the prix fixe $29 for three courses. Mrs. P ordered the arugula salad and the scallops, Daughter 1 ordered the gnocchi and mushrooms and lobster risotto, daughter 2 opted for the pear, gorgonzola salad, and I chose the butternut squash risotto and chocrute (I believe that is how it was spelled on the menu). Oddly, our waiter complemented me on knowing how to pronounce chocrute. Since we had read about the mac and cheese on LTH, and it was not on the menu, I asked our waiter about it, and he said, that he had forgot about it and we went ahead and ordered two servings.
Our first course met mostly approving reviews. The two salads were good, and I thought my risotto was ok. It was well cooked, but in my view it was overwhelmingly rich and cheesy. It came with crispy sage which helped the dish gain some balance and as I ate the risotto, it sort of grew on me. Sadly, the gnocchi was poorly executed and came out mushy and pasty.
This is when the meal started going downhill.
As I was finishing my risotto, my main course showed up. I had barely put the last fork full in my mouth, none of our plates had been cleared and we shared an uncomfortable moment with the waiter. Our plates were quickly cleared, and my chocrute was put down in front of me. No other plates arrived. A few minutes later, a waiter came back, and asked to take my plate away. “There’s been a screw up in the kitchen”. I actually was relieved since I really didn’t want to eat without my family. About 3 minutes later, my traveling chocrute appeared yet again! This time with my wife’s scallops. Our two other meals were nowhere to be found. After a couple minutes of waiting, I told my wife that she’d better go ahead, since cooled scallops really don’t work. In a few minutes, by daughter’s lobster risotto arrived, and then a couple minutes later the steak frites arrived.
In all this time, we had a different waiter, and our main waiter who introduced himself, had yet to stop by. The replacement waiter did apologize and explain that the kitchen screwed up.
The good? The scallops were done quite well, just a little pink in the middle perfect, and the fois gras risotto was good, but again almost too rich. The lobster risotto was good, as my daughter said the risotto itself was excellent, but the lobster itself was not the best that I have had – a bit mushy. The mediocre? The steak frites. After a first bite that was inedible gristle, Daughter 2 said the steak was quite good – and a very generous, thick serving – but the frites were way over salted. The bad? My chocrute. I really couldn’t eat much of it because it was so overly salty. Truly a bad dish.
What happened next was truly strange given the speed with which our first course was cleared. Once we were obviously done with our meal – I say obviously because I did still have half of my dish left and my daughter’s steak was half finished due to the portion – we had to wait for at least 30 minutes before our waiter came over and cleared the table. Now I recognize these guys are understaffed as the waiters do seem to be doing everything short of cooking, but we did observe our guy with time on his hands to chat up other diners or hang out at the bar talking to his fellow waiters. So, this was really rather annoying. Compounding the problem, we asked for my daughter’s steak to be wrapped to take home, and, of course, never saw it again. I suppose we should have asked about it, but frankly forgot until we got to the car. So, our bad.
Finally our table was cleared and it was on to desert. The cornmeal chocolate cornmeal pie with peanut butter ice cream was good, as was the bread pudding and apple tart with bacon cheddar ice cream.
So, all in all, a disappointment. One wonders if S&S, in an effort to make their business model viable, has understaffed to the point of providing an average dining experience. This may also, just have been a bad night. Either way, I’m not sure we’ll be back.
"Living well is the best revenge"