Shaggywillis wrote:The quality to me is not what it was, I've had better french fries at Mcdonalds, no more Co-op hot sauce, the kitch is gone. I just feel like it changed to accommodate the masses and maybe it had to?
I can see where you're coming from with the crowd; I've been going pretty much since it opened as well.
But to be honest, I haven't noticed a problem or decline in quality. I have been there when their fries aren't up to par - but the only place that I can think of that is
100% immune to a bad batch of fries is Hot Doug's. I've had a bad batch of fries from a lot of really great places.
I've had burgers that I didn't like at Kuma's, but it isn't the quality of the ingredients thats the problem - it was the combination of ingredients period. Different tastes for different people - I've had sausages that I didn't like from Doug's that I wouldn't dare call them lacking in quality.
I will say that I have the upmost respect for the way Kuma's has handled it's popularity. There is a pretty low turn-over rate within their staff (from what i've noticed) which is unusual in the bar industry. It leads me to believe that the owner/managers must be treating their employees really well (also unusual in the bar industry) and they all seem pretty genuinely content with their jobs. It translates to their customer service as well.
I've never been to Kuma's and had bad service. Thats a really, really respectible establishment that can become that popular, feed that many people and still offer consistently high quality food with exceptional service -
always.
I can see being annoyed with the crowds - thats natural. However, i'll support Kuma's and never be "completely over" Kuma's simply because other people like it as much as myself.
In fact, i was there today. Wait time: 0 minutes.