Just wanted to achieve “closure” (for our own experience, anyway) by reporting on our party-of-five buffet brunch at Zest yesterday. It was fine, though unexceptional. Omelets were well-prepared to order and efficiently brought to the table, and the nova lox platter was amply full, the lox buttery and mild. Other items on the buffet were satisfactory in their choice and variety, though nothing that would surprise you. Now let me add, in case you misconstrue my good-not-great review:
It was exactly what we needed. Factoring in the preference by our guests to go to a buffet (not a la carte) brunch, the desirability of finding a place not too far away from their downtown hotel and from their post-brunch sightseeing destinations, the age of our guests, the need for a place that would allow long lingering for conversation, and a price that might prove palatable to all (I planned on picking up the check, and did, but I didn’t want anyone in our party to feel discomforted by the tab or feel driven to protest my picking up the check because of its exorbitancy), it filled the bill nicely; given the same set of circumstances and combination of factors again, I might well choose it again. Thank you, Athena, for the suggestion, because I didn’t know about Zest.
Service was good in most respects. Hostess and waitress were charming, cheerful and friendly. Coffee service and refills were prompt. I did have a premonition, though, that my Open Table points weren’t going to get credited, and in fact, this morning, they aren’t. (I’ve just sent off an email to get the situation rectified.) I announced our name and reservation when we arrived, but nevertheless got just the slightest feeling that the hostess was “finding” us a table (as if she didn’t realize we had a reservation) rather than showing us one she had waiting for us, and judging from the absence of dining points on my account this morning, my radar was accurate. The other thing I thought was slightly odd was that Zest starts breaking down its buffet at noon; a man came over to the table to make sure we knew that, in case we wanted to make one last visit. Our reservation was for 11 and we’d been there for an hour, so our needs were well-met already in that department, and it was not a problem for us. But other hotel buffet brunches I’ve been to extend well past noon. Just a “word to the wise” in case Zest is in your future—don’t get there any later than 11.
Thanks once again for all the other suggestions. In the end, my evolving understanding of what was best for our party led me to Zest and not one of the other choices, but all of it was good learning for me, and I’m guessing for other readers as well.