I'm new to this forum and am a tad emberrassed to do my first review on a chain restaurant, but I feel I have to let you know how bad this place is.
Our first vist-We ordered a tri stuffed baked oyster app. It was so salty, tasted like chunks of rock salt. Server advised the salt taste is "from the ocean". We ordered a lobster tail. It was chewy, dry and had been sitting under the heat lamp for awhile so I'll never know if it was cooked properly. I went to the washroom and one of the stalls had blood smeared on the walls. I told the hostess, who never did anything about it. I wrote the company a letter which led us to a gift card...
The second visit 2 months later. Sat at the bar to take advantage of their drink specials. Ordered fried alligator, which was totally covered in salt. I also ordered the lunch fried shrimp, it was huge. Turns out the server thought I said "large" not lunch. Their good bread had been replaced by cold sliced french bread. I ordered a 2lb. stuffed lobster. After waiting 15 minutes, I was informed they didn't have any. I went to the washroom. Remnants of the blood from my last visit were still on the stall wall. I complained to manager, who comp'd our meal. We still had to pay for drinks. I walked away with the gift card from my last visit complaint, still in my pocket. It did not cover alcohol. So a month passes and it's....
Visit #3. The raw oysters were good. The onion rings were way too salty. Note: They load on a very salty seasoning to most of their fried items. I ordered cobb salad and it was filled with slimy zuccini ribbons and was not on the romaine I had requested. The slimy zuccini ruined the salad. Server insisted they were cucumbers. They advertise zuccini ribbons as a side item. Being a retired chef, I know the difference between a zuccini and a cucumber. They must have had too many old prepped zuccini's in the kitchen, so they threw them in my salad. It thucked. We then ordered the 2lb stuffed lobster. It took 45 minutes to come out of the kitchen. It looked like a 1 lb'er. No hot butter. By the time the server got the butter the lobster was cold. We also had to fetch our own silverware, extra napkins, side plates. When I got the bill the server advised they no longer have drink specials. Cute shot, he had heard me tell my companion about the specials. Server was trying hard throughout our visit to pad the bill.
The service here is a joke, most servers are about 21 years old and don't have a clue about proper service. The food is not all that great, prices somewhat high, and management is not to be found. Don't waste your time or money here.