I still have a vivid memory of a very busy Saturday evening at Brasserie Strasbourg. Unfortunately, we never had an opportunity to taste their food.
The restaurant did not accept reservations and was very popular as evidenced by the lobby filled with young people who all had placed their names on the wait list. We were a table of four and were talking to two other couples who had arrived at the same time. This young man began noticing that people were arriving and being escorted through the phalanx of waiting customers directly to waiting tables. We had been waiting over an hour at that time, and this man questioned the maitre de carefully and did not receive an appropriate explanation.
While one of the "special" customers was seated, he carefully checked the waiting list before asking the Maitre de why he did not check off the top name on the list. Not receiving a response he quietly delivered a concise message, perhaps a warning.
A few minutes later a cab arrived, two couples entered and were immediately were led to their waiting table. One of the men in the other party asked us to stand adjacent to the podium and block the view. The Maitre de returned and was immediately lifted by his coat and slammed to the wall with his feet off the ground. He was instructed in that position for about 2 minutes. We were immediately seated to some applause by the other waiting customers.
The approaching waitress seemed to have a bad attitude although not aware of our situation. After requesting menus, we decided to leave. I never had a desire to return; that may have been my loss, but I have wonderful memories of that terrified maitre de up against that wall..
Tim