I have very fond memories of Donatella's when it was on Howard Street and was interested in its reopening in Evanston at 1512 Sherman Avenue. Sadly, reality was far beyond expectation.
The restaurant was fairly crowded when our party of three walked in on a recent night. Instead of giving us a welcome, we got a scowl from a woman whom I presume may be the owner. We asked for a table, and were told the four-tops were reserved for four people. Instead we were given a table for three close to the front door.
I am guessing that the staff was overwhelmed by the business on hand. What else could explain such lackluster attention to cusomter needs and wishes. While we were given menus promptly, it took several minutes before anyone offered us the chance to order. It actually took three requests to get bread, which when it arrived was three measly slices on a plate about the size of a coffee cup saucer.
Service seemed disinterested at best, except for one young woman who actually smiled. But, a couple at an adjacent table told us that when they asked for grated cheese, a server appeared with a grater, gave a few grinds and started to walk away. When the guest asked for more cheese she said she did not have time, and left. That was the story I was told, so I cannot verify it first hand.
But, considering the way the place was running, it seems plausible. As for the food, a beef fondue entree comes with just that...only chunks of beef and hot oil...no potatoes, carrots, mushrooms, onions...nothing in the way of garnish or flavorings. My pasta Mediterranean was decent enough, though without much in the way of seasoning. When I asked for fresh ground pepper, the wait was so long that I reached to a nearby table and used the pepper shaker.
Among other tastes, rotolo was decent, with a pleasant, though somewhat raw tomato sauce. The cheese filling could have been warmer.
We did not stay for dessert. The restaurant does allow diners to bring wine, and there is no corkage fee. But, this is clearly a restaurant which I will not recommend, nor will I return to it.