About 6 of my fellow workers and I went there for lunch last week, thinking the crowds had about died down. From in-the-door to out-the-door took maybe 15 minutes. We ordered the shortrib, bahn mi, grilled cheese, veggie wrap, and turkey; for sides, the pickles, chips, and popcorn.
Expectations were very high, based on lots of internet acclaim and fawning (except for a terrible Time Out review, which we were quick to dismiss as an anomaly). Turns out, the Reader also had similar feelings, and ours ended up aligning with them - a solid 'meh.'
Nothing was bad. The short ribbers reported flavorful ingredients, tasty sauce, and a good composition. But the strange 'pile atop a hot dog bun' construction left a lot to be desired. The veggie wrapper thought hers good, not great, and with strange ingredients (wasabi peas?) that detracted from the overall composition. The turkey sandwich was deemed too sweet, and the bahn mi (mine) was good at the first bite, and gross by the last. The slaw and roasted pineapple on the pork belly were deliciously fresh, sweet, tangy, and saucy. The pork was tough in places, flabby in others, and not the best overall. But the bread was the deal-breaker for me - although stated to be french baguette, the texture was much more akin to stale, cheap ciabatta - chewy, rubbery, crumbly, gross.
The popcorn was the favorite side, although it seemed to have been out of the popper too long to be still light and crispy - it had gone the way of dense chewy, but the addicting parm & truffle flavors kept us all coming back for more handfuls. The chips were underwhelming - good, as far as potato chips go, but nothing to justify a $5 price tag. And the pickles...ours definitely tasted pickled, almost overwhelmingly so. The brussells sprouts and pearl onions were all gobbled up, but the anonymous white vegetables (celery root? turnip? rutabega?) - one too soft and one too hard - were left in the bottom of the box.
Maybe it comes down to value. Had I paid $8-10, I might have judged this a pretty good sandwhich, certainly creative and out of the norm, and somewhere I'd likely return for many more office lunches. But when I shelled out $17 for it, well it just doesn't compel me to return all too soon.