hey all! thanks for the interest.
FYI:
yes, this weekend is homecoming. the new 6pm start time on the football games seems to have led to us being even busier all day long on saturday. probably not the best saturday to get in and out without too much wait or dealing with crowds.
we are generally wide open before noon on weekdays. there's usually a short (15-20 minute) wait to order during primetime on weekdays (12:00-1:30), and you'll wait another 10-12 minutes to get your food. before 12 noon and after 2pm are usually wide open on weekdays. and, yes, as steve noted, the line usually moves fairly quickly and it's rare than anyone waits more than 20 minutes in line before placing their order, even during peak times.
weekends, the line starts to form a bit earlier (11:00-11:30) and goes later.
we do take phoned in pick-up orders, whether big or small, but when the line is very long we do not accommodate the phone orders because it's not fair to those waiting in line. so that's kind of hit or miss, but, generally, if you call prior to noon or after 2-2:30, we're happy to accept your pick-up orders over the phone. the burgers travel well and won't suffer from a 15 minute ride back to work. the fries probably won't be super hot and crispy after a 15 minute ride, but they'll still be pretty good. and, as someone mentioned, you can call your order in, pick it up, and then simply sit down, open your bag and dine in if you like. any time you call in a pick up order over the phone, you can forgo the line and walk right up to the register.
hope this was helpful. thanks again for the interest!
Eddie