turkob wrote:To echo what Nero said, if a restaurant is so popular that you have to plan reservations far in advance, I'm a lot less likely to go. All things being equal, I prefer a restaurant where I can make a reservation a day or two in advance. If they require over a week's notice then I have to really want to go there. If Avec had a 2-3 week lead time on reservations, I'd go a lot less frequently. But as it is, I know that if I show up early enough I'll be seated at a reasonable hour. The lesser evil in my book.
ChitownJackson wrote: If we're going to dedicate half the official Ruxbin thread tearing the place to shreds for their no reservations policy without mods doing anything about it, why aren't we ripping Next for their ridiculous ticketing policy?
ChitownJackson wrote:The ones we want to dine at are all the ones with the longest waitlists and as I've stated elsewhere, I cannot tell you what I'll be doing this Saturday night, let alone 12 to 14 Saturday nights from now in July or August. If you live a life where you can plan your weekend nights two or three months ahead around what restaurant you're going to, hey man, it's a free country and that's awesome. Go for it.
Mine? If I'm feeling like Big Star at 5 p.m. on a Saturday, I'm there because I'm spontaneous like that. If I want Xoco at 7 p.m. on a Thursday night, I'm there. Ruxbin this Friday? Okay. Sure. I don't like planning things out because I never know what's going to happen, and I hate canceling reservations on places.
I feel like I'm beating a dead horse here as so many others have said the same thing prior to this discussion in the Ruxbin thread. What's so hard for you to understand that not everyone wants to plan their weekends out (sometimes) months in advance?
ChitownJackson wrote:So you can walk up to Girl & the Goat and get seated, and stay as long as you want on a Friday or Saturday night?
ChitownJackson wrote:So, for you to say we could have our pick of "pretty much any" restaurant isn't true at all because the one we were at last weekend told us we had to be out by 6:30 p.m. (Ruxbin has never done this to us and in fact we usually stay past 8 and do dessert if we arrive at open.)
Plus, who's "pretty much any" list are we talking about? Your list? Who's to say mine isn't totally different?
ChitownJackson wrote:The ones we want to dine at are all the ones with the longest waitlists and as I've stated elsewhere, I cannot tell you what I'll be doing this Saturday night, let alone 12 to 14 Saturday nights from now in July or August. If you live a life where you can plan your weekend nights two or three months ahead around what restaurant you're going to, hey man, it's a free country and that's awesome. Go for it.
Mine? If I'm feeling like Big Star at 5 p.m. on a Saturday, I'm there because I'm spontaneous like that. If I want Xoco at 7 p.m. on a Thursday night, I'm there. Ruxbin this Friday? Okay. Sure. I don't like planning things out because I never know what's going to happen, and I hate canceling reservations on places.
ChitownJackson wrote:I feel like I'm beating a dead horse here as so many others have said the same thing prior to this discussion in the Ruxbin thread. What's so hard for you to understand that not everyone wants to plan their weekends out (sometimes) months in advance?
ChitownJackson wrote:What makes me snicker is the clientele. Most of these individuals who are used to getting reservations because of their connections hold a severe bias—a form of elitism—and they will not stand in line with average, ordinary folk because it is below them. Places like Ruxbin anger them greatly because they cannot use their influence to bend the restaurant policies to their will.
ChitownJackson wrote:Just a few weeks ago at Ruxbin, a guy rolled up in a Mercedes SLK at about 5:10, parked directly in front of the restaurant with his hazards on (it's a no parking zone at any time), and waited in line behind us until 5:30. He was alone and in workout clothes so I'm guessing he was trying to land reservations. I didn't hear the conversation that happened between he and the front of the house, but since he was not seated I'm imagining it didn't work out too well for him. Want to bet that guy tried to work his way in, holding spots for his friends later that night, like he does everywhere else? I love seeing people like that get denied. How hard is it to hit the website before you show up? Due diligence?
ChitownJackson wrote:It's [Next is]relevant to this discussion (in my view) because of the three similarities to Ruxbin:
1. It's a hot restaurant with a great chef and great food.
2. There is a thread on this forum dedicated to the restaurant.
3. It has a seating policy that pisses a LOT of people off.
If we're going to dedicate half the official Ruxbin thread tearing the place to shreds for their no reservations policy without mods doing anything about it, why aren't we ripping Next for their ridiculous ticketing policy? I could write you guys a thesis on why that system is a real piece of shit, but you don't see me in there stomping that place.
ChitownJackson wrote:The double standards here are a little out of hand sometimes. It took until today before this chat was moved? Yet the discussion about their policy has been there since last year with one or two people constantly coming back to say how crappy their policy is? As moderators you should be able to rise above this.
ChitownJackson wrote:What makes me snicker is the clientele. Most of these individuals who are used to getting reservations because of their connections hold a severe bias—a form of elitism—and they will not stand in line with average, ordinary folk because it is below them. Places like Ruxbin anger them greatly because they cannot use their influence to bend the restaurant policies to their will.
ChitownJackson wrote:Just a few weeks ago at Ruxbin, a guy rolled up in a Mercedes SLK at about 5:10, parked directly in front of the restaurant with his hazards on (it's a no parking zone at any time), and waited in line behind us until 5:30. He was alone and in workout clothes so I'm guessing he was trying to land reservations. I didn't hear the conversation that happened between he and the front of the house, but since he was not seated I'm imagining it didn't work out too well for him. Want to bet that guy tried to work his way in, holding spots for his friends later that night, like he does everywhere else? I love seeing people like that get denied.
toria wrote:Its a mixed bag. I like having reservations when I am going with my mom who is elderly and can not wait in line. If a place is really popular and does not take res, then I go early. We went to Bien Trucha tonight and got there around five because we knew the line would go out on the street later. I will only wait fifteen min. for a table. But what about the places who take res and will not seat you if you do not have one? Last week when I went to the Pink Martini concert, we tried to eat at the Gage and had no res. They said they had no tables and wait was over an hour. Next door was Henri, completely empty and they too turned us away because we did not have a res. But they were empty. Strange. We ended up at Russian tea time and they seated us promptly and it was nice and quiet there. Its really frustrating to try to go to the popular places....I've yet to get into Hot Dougs.
John Danza wrote:I guess we are totally different in this area. I plan restaurant activities out in advance because the folks I go with are all as busy as I am, and as busy as I'm sure most of us are. If that means getting together with Couple X at Goosefoot in August, so be it. But I do it because that's a place I want to go. In answer to your question of why it's hard to understand, it's because I've known a lot of people who operate like this because they're always afraid to plan because "something better might come along". (Not that this is your mindset. I don't know you at all. I'm just recounting people I know like this). They're the same people that won't RSVP to parties and then just show up, because apparently the party was the best thing they could come up with.
I guess I don't understand why planning is bad, but that's a completely different discussion. Maybe the thing that isn't getting planned is the "something better".
Khaopaat wrote:I'm used to getting reservations because I only go to restaurants that take reservations (or places that are so un-hip that there's never a wait). Sadly, this is not because I'm a restaurant industry insider with connections all over town...it's because, for me, going out to dinner means scheduling a sitter and making sure our reservation is late enough that we can put the kids to bed by 7pm, get ready, and get to the restaurant in time - we usually try to get 8pm reservations. Sure, my situation is not Ruxbin's problem, but much as it's your right to defend Ruxbin's no-reservation policy and how it perfectly fits your hip, swingin', devil-may-care lifestyle, it's my right to denounce as a terrible fit for my inflexible, spit-up-covered, "when did we become such squares" lifestyle.
ChitownJackson wrote:I drive a lame SUV, and when I open the door, stale Cheerios and old snot rags fall out. Hopefully this will allow me to fly under the radar...when I pull up, park where ever the hell I want with the hazards on, jump out of the car wearing pajama pants & a holey "MTV Choose or Lose 1998" t-shirt, and stroll in ahead of the line like I own the place, I'm totally gonna work my connections & play the kid card to score the reservations to which I feel I'm entitled. Because I'm not young, hip, or German-convertible-driving, the hoi polloi in line won't know what happened until I'm long gone...muahahahaha!
ronnie_suburban wrote: I never said anything up to this point about staying as long as one wanted -- and neither did you. You're moving the goal posts, now. But yes, you can walk in there at around 5pm and usually get a seat. I've only been there twice and both times it was true.
ronnie_suburban wrote:Many restaurants have walk-in seating available when they first open. I'd guess that it's a vast majority of local restaurants but I don't know for sure. What I do know is that you're again talking about how long one can stay, an issue I never mentioned.
ronnie_suburban wrote: What's your point? I like Big Star. I like Xoco. When they're too crowded I go somewhere else. Just last Friday afternoon I waited over 30 minutes to order at Xoco. Great stuff, as usual!
ronnie_suburban wrote: I asked an earnest question and didn't understand the logic behind the answer. I sincerely thought we were just chatting. I respect your point of view. I just don't agree with it, especially now that you've explained it.
ronnie_suburban wrote: People are used to being able to make reservations. That's mainly why they bristle at the idea of having to wait in line for a table. I think the dimestore psychoanalysis is way off-base. And you've completely missed or ignored the concept of giving preferential treatment to regular customers, which is hardly a form of elitism.
ronnie_suburban wrote:Oh, he drove a Mercedes. He must have been a huge asshole.There's no way he went inside and asked politely, right? Oh wait, you didn't hear the conversation.
ronnie_suburban wrote:We actually split this off because we wanted to respect the Ruxbin thread. Before my post earlier this week, the digressive chatter had settled down. For me, though, the dining experience and the no-reservations policy seemed inseparable and I did my best in my post to provide salient details as to why. That's why I included it in my post on that thread. However, once it became digressive to the Ruxbin thread, one of our mods linked to this thread from that one in the hopes that we could have the more general discussion here.
ChitownJackson wrote:In the end, above everything else that's been said, it's really the following two points for us and we're glad Ruxbin is making it work:
1. Miss Chitown and I LOVE (yes, truly love) the ability to decide the night before that we want to go to Ruxbin, and actually be ABLE to go. We show up at 5 p.m. and we are seated 30 minutes later. A 30-minute investment with no prior planning needed? I cannot name many decent sit-down dinner restaurants in Chicago where we can do this. Not with the food and hospitality we've experienced here.
ChitownJackson wrote:2. Personally, we're sick of dealing with Chicago restaurants that cater to "connected" individuals. That is, you have to be someone to have a chance at getting a decent reservation at a decent time. I see all these people getting Next tickets and special treatments at restaurants and it makes me snicker because I understand that's how the dining industry works for you guys, and that's great. But don't be pissed off when a place tells you to wait in line with all the other lowly grunts. And don't tell the world that the policy is "wrong" because it's an inconvenience to you. To many people, it's a blessing. Everyone we've ever talked to in line does the same thing we do and can't say enough about the place. *shrug*
Darren72 wrote:If you are willing to eat at 5pm, you can probably eat in 99.9 percent of restaurants in Chicago, including most of the so-called decent sit-down dinner restaurants. The issue of reservations is acute when you want to sit down at prime time. The issue of being asked to give up a table is not unique to restaurants that take reservations either.
Darren72 wrote:I hate to break it to you, but a lot of places that don't accept reservations still give special treatment to so-called connected individuals and regular customers.
ChitownJackson wrote:So, again, what if I want to eat at Girl & the Goat at 5:30? We did that last week and they only seated us if we would leave within the hour. I guess they're the only .1 percent missing from your scientific breakdown, right?Darren72 wrote:I hate to break it to you, but a lot of places that don't accept reservations still give special treatment to so-called connected individuals and regular customers.
Ruxbin isn't one of those places. And it pisses people off. Congrats for "revealing to me" what I've been saying all along.
Kman wrote:Why is this such a polarizing issue? The restaurant gets to choose what policy (reservations or not) and the customer gets to choose how much that policy will influence their decision to patronize the restaurant or not. Choices. We haz 'em.
jesteinf wrote:Exactly. I really don't understand the hostility.
Independent George wrote:Naturally, the meticulous, responsible planners of my tribe (without whom society would undoubtedly fall into utter ruin) resent the way the Anti-Reservationists rewards those unkempt hippies who can easily spare an extra two hours from their busy days spent smoking pot, supporting Communism, and loitering on our lawns. Oh, what sad days these are when we must cater to the whims of such wanton and faithless peoples.
ChitownJackson wrote:Darren72 wrote:If you are willing to eat at 5pm, you can probably eat in 99.9 percent of restaurants in Chicago, including most of the so-called decent sit-down dinner restaurants. The issue of reservations is acute when you want to sit down at prime time. The issue of being asked to give up a table is not unique to restaurants that take reservations either.
5 p.m.? Or 5:30 p.m.?
And, "eat" then? Or be "seated" then, to be served apps by 6, mains by 6:30 - 7?
So, again, what if I want to eat at Girl & the Goat at 5:30? We did that last week and they only seated us if we would leave within the hour. I guess they're the only .1 percent missing from your scientific breakdown, right?Darren72 wrote:I hate to break it to you, but a lot of places that don't accept reservations still give special treatment to so-called connected individuals and regular customers.
Ruxbin isn't one of those places. And it pisses people off. Congrats for "revealing to me" what I've been saying all along.