When the Roscoe Village Mariano's first opened, I thought it was terrific. It was very well staffed with such helpful people, the shelves were always fully stocked, and the produce looked pretty good. I still visit this location for a number of items but I've been far less impressed as the months have passed. I still like that they carry a lot of higher quality products than I typically find at Jewel & Dominick's, such as King Arthur flour, better quality baking chocolate, etc.
But I shopped there earlier today and was frustrated with many empty shelves, i.e., spaces marked for the products but several items simply not in stock, for example, raspberry jam I needed for baking and molasses. And their green bell peppers were in terrible shape, all very soft and shriveled.
When I asked a store clerk if there might be molasses in the stockroom that simply hadn't been shelved yet, he told me probably not and to go talk to someone at the service desk. When the store first opened, you'd never have been met with such a response.
So while I still find a lot of good with this Mariano's, I'm also disappointed that the early days of this location were more of a mirage.