After really enjoying Nellcote's terrific grilled flatbread at the Green City Market BBQ, I had such high hopes for my first visit to Nellcote. But after my first dinner at Nellcote, I'd say that there is a ton of unfulfilled promise coming out of the kitchen. My dining companion and I shared four dishes, two pizzas (one with sausage, mushrooms and tomato sauce base, the other with claims, green onions, chiles and creme fraiche), halibut with soft scrambled eggs, piperade and sturgeon caviar and radiatore pasta with duck and mushrooms.
One problem everyone should be aware of is spacing of courses, or lack thereof. We weren't asked, and did not specify, how we wanted the food to come out. Well, they all essentially came out together (or within two minutes). This seemed idiotic and careless, but if I return hopefully I'll remember to guide the kitchen.
The next problem was just sloppy preparation. Both pizzas had tasty, chewy crusts with some nice crust flavor, but both showed very little in the way of char and could have withstood more time in the oven (although, even with these issues corrected, we're still not talking Great Lake, but of course that is the pinnacle). Also, the toppings were very hastily thrown on top of the pizzas - there should not be a 2+ inch gap from the edge of the crust in to find any toppings, and in some places toppings were overtopped while scarce elsewhere. Otherwise, I'd say the flavors of the toppings were terrific but terrible sloppiness prevented these pizzas from standing out. Hell, I've seen more careful preparation at Pizza Hut.
Continuing upon this theme of sloppiness, the raditatore pasta (which was delicious on its own) was overcooked a fair way past al dente, gummy and had not been properly drained. Thus, what might have been a fantastic duck and mushroom combination was a bit watered down (I could tell that if not watered down, it would have been outstanding - it was still flavorful). And although the menu promised cracklings with this dish, they were either missing or totally hydrated by the improperly drained pasta. Too bad, because I could tell that this dish would have been outstanding if someone in the kitchen had paid attention.
The only real hit of the evening (other than the dining room, which I found striking - aside from the seating) was the halibut, which was perfectly cooked, delicious, and the soft scrambled eggs so luscious. I loved the flavor of the halibut with salty, buttery flavor combination.
Service was very friendly, if somewhat incompetent. It seemed like there were a lot of people overseeing a lot of other people, but tasks/tables did not seem to be distributed in a way the staff could comprehend. This lead to delays and communication errors, but always friendly and attentive interactions.
It's a shame that there is so much promise and such a lack of execution here. So many menu items sounded delicious, and everything we tasted showed at least some great promise in terms of flavor, so obviously someone here spent a lot of time getting this menu together and tasting dishes. Yet there is something so very wrong in the kitchen (and in terms of operating the dining room) to allow this level of sloppiness to exist. I really hope they get things in order, because I love the dining room and with just a few minutes of care and attention, we could have had an excellent meal.