Ah, thanks for the input on this. I actually went here recently myself and wrote about it in my personal blog, but I guess I could go over my experience in here as well ...
First of all, yes, the parking situation sucks. We came on a weeknight (a Tuesday), and just getting into the parking lot was tricky. My husband drives a truck, and we had to loop around the tight parking lot to eventually park in the back of the lot.
I should probably also mention I've been here twice, now, and previously, we had the artichoke/spinach dip, as you did (and we liked it), and I also had previously tried the crab & lobster bisque, and I also agree - it's a bit more like a chowder than a bisque. That comparison didn't click at the time, but I remember that now that you said that. I think mine came out okay (hot enough), but like our second trip, we also came on a weeknight the first time, and it was less crowded than you described both times.
Anyway, our second trip to the restaurant started when I was feeling crabby and wanted to go out to dinner, so I guilted my husband into bringing me there - it's just a few minutes away from our house, and I didn't want to do the "right" thing (i.e., make dinner), I wanted to do the TASTY thing. So, I made him take me out.
So, yes. We started off the dinner with the Onion Strings appetizer - which actually turned out to be a mountain of onion strings, which of course, brought up the question: "How do we eat this?" It was served with a side of ranch. The onion strings were kind of a lame appetizer, I thought. It seemed more like a side item (that you'd serve with steak, typically) than an appetizer. The onion strings were too thin and long to be easily edible. I probably would have tried a different appetizer, but that was what Mr. GF wanted that night.
I ordered one of that night's specials: a dual serving of Filet Mignon with a Horseradish Crust and Mustard-and-Almond Encrusted Talapia. It was served with a side of steamed broccoli and jasmine rice. Unfortunately, the jasmine rice did not go with the two main entrees at all. It was too "light" for everything. I was so bothered by this that I took the time to mention this to our waitress, who agreed with me and said that she thought mashed potatoes would have gone better (yes, definitely).
Mr. GF's entree, a red-wine strip steak, on the other hand, was extremely well-executed. I'd have to say that it was one of the best-tasting strip steaks I've tried. I'm not a fan of the strip steak (I prefer the filet cut), but I can say that his, quality-wise, was definitely better than my filet.
My horseradish crust was just right (not overly tangy like it can sometimes be), but they undercooked my filet just a tad - it was more medium rare than medium. The broccoli side was just okay, too. My husband had a side of cheesy "riced" potatoes. It was like an au gratin with the potatoes being riced instead of sliced, if that makes sense. I personally found them a bit too rich for my taste.
We ordered creme brulee for dessert. It was good: pretty standard, actually.
I was a bit disappointed they only had Courvoisier VSOP cognac - that they didn't have an XO cognac or something comparable, but I suppose their focus is on their private label wines.
So, that being said, the most exciting part of the meal, and the sole reason I wish I'd had a camera that night, was to take pictures of these crazy decanters they had. They were the neatest decanters I think I've ever seen. I own a few different decanters at home, but they paled in comparison to these monstrosities. I don't even know how to describe it. They were really tall. They had a marble base, and an iron holder. The decanter itself was cone-shaped glass, and had a spout at the bottom, controlled by a lever you pulled back and forth. On the top of it was a water-filled glass sphere (with a tube at the top of it), and below that sphere, a strainer - the purpose of which, I assume, was to control the flow of the wine into the cone-shaped decanter. It wasn't a wide cone, either; a really, long, skinny one. I should try and get back to take a picture of it.
Our waitress told us they've only had them for about three weeks. And honestly: the moment the waitress brought it out, every single table around us turned and looked at it. It's mesmerizing.
This made my dinner in and of itself.
Our dinner wasn't unbelievable, but price-wise, wasn't that bad. Especially considering everything we had (it came to $125 with tip). I'd say I felt pretty nuetral about it. I wouldn't make it my first priority to go back to this place --- well, except maybe to order appetizers (probably not "Onion Mountain" again) and a bottle of wine (so I could get the decanter again, haha). The wine wasn't bad. We had their private label Pinot Noir. All of the wines on the list were their private label [Cooper's Hawk], and were fairly inexpensive, in restaurant standards. I also enjoyed the fact that they used nice wine glasses. They were German-made glasses, very similar to the Reidel Bordeaux glasses; I don't remember the exact brand name. The other nice thing was that every customer drinking wine had a nice glass. I like that a lot. See, I'm not about "Well, you have to buy $XX in wine to get a *good* wine glass," I think if you're in a "wine" place, everyone should get good glasses. They are good at their namesake, I'll give them that.
The food and slightly unimaginative atmosphere could use some help, but, you know.... for the suburbs - and particularly, this area, this is a place I would go back to again - maybe to try something I haven't tried before - and definitely to order some wine. How fun!
-- Nora --
"Great food is like great sex. The more you have the more you want." ~Gael Greene