I've been to H1 5 times, and finally on my last visit I understood the love for their food. 1st 4 times, I was served re-heated tips (pit was cold/not in use) and links. It was acceptable food, if I didn't look too critically, but the service was so poor I wrote the place off as being "ignored" or "tired".
From what I understand, in the early days, guys from LTH would hang out and chat with Robert Sr. - one of the reasons, undoubtedly, that they fell in love with the place and its/his authentic BBQ passion. A large part of your dining out experience has to do with things other than the actual food (like it or not, admit it or not - this is the case for EVERYONE) - the decor, the service, the music, the environment, etc. I was never charmed by my experiences at Honey 1, and twice was so annoyed by the poor service (or lack thereof), my evaluation was knocked down a grade (or two) before I even got my styrofoam box of (delicious) smokey proteins.
When I visited Uncle John's - a take out only joint - that atmosphere played into my experience. Mack and team always (busy) working a Hot, Fiery Pit. Some of the staff always seemed anxious due to the crowd, some of them were always easy going, happy & smiling - but there was absolute soul to the business that you could feel. Honey 1 never gave off that ultra-authentic S. Side divey BBQ vibe (partly because of its location in a very gentrified neighborhood), nor did it play into the yuppie vibe of the customers that lived in the neighborhood..it was kind of lost in the middle.
I hope they do well, I love to see generational BBQ businesses make it - I definitely think they will fit into Bronzeville more than they ever did in Bucktown - another visit from the LTH Matriarchs and Mr. Dolinksy wouldn't hurt, boost the S. Side Pride in the new location.
I'll certainly pay them a visit in their new spot, I may even stop in their old spot 1 more time to bid adieu..
Why is Smoque packed with customers and H1 isn't?
..to answer the comparison upthread of why is Smoque busier - yes, they were on DDD - but they also have top-notch service, are always cooking fresh BBQ, and you feel the soul of their business every time you visit..