Malaysian food is not the most common food in America, which is why I was so excited to see a place open in the city that is mainly Malaysian food. There were none in the city of Chicago - until now. The only places in the area are in the suburbs as we know, and it's only a few places. I am fairly familiar with Malaysian cuisine - I have a lot of friends in both Chicago and NYC who are from there originally, and my ex girlfriend was from PJ (Petaling Jaya, near Kuala Lumpur). I spent a few weeks over there as well being taken around by locals/my ex's family, eating so much I could barely walk, after my ex girlfriend and her friends made me home cooked Malaysian food all the time. Out of all the countries I've ever been, Malaysia had by far the best food - not even close. For the record, Serai in Malay means "Lemongrass." They do have other types of Asian food there too like cumin lamb which is from the Xinjiang region of China (western China - don't know where else I can get that dish in the city to be honest), a few Thai dishes (i.e. Pad Thai, Tom Yum soup), some Indonesian and Singaporean dishes, and some basic "Chinese" dishes.
First - it turns out I was the first ever customer to the restaurant, but by myself. I wasn't able to try a lot that time because of it. If the owners are reading this, then they surely know who I am. Only about half of the space is open right now. The one which is open is a normal part. Well decorated and everything, but the other side with a bar is even better looking. The owners tell me it'll open probably sometime in January. So the other day, a few friends (mainly from Malaysia) and I went. There were a few other Malaysians in the group who had already actually been and gave their big seal of approval. All of the chefs here are from Penang, which is essentially the food capital of Malaysia.
Something that really excited me was the fact that they're going to have a patio opening in summer with basically a mamak stall (never seen that in America anywhere) with people making satay and teh tarik (pull tea) infront of you. Plus they'll be showing soccer. That makes me extremely excited if they're going to do all that.
I have to say - everything was good. Not a single bad thing I tried on the menu. Actually, I'd say that most things were in the "really good" category or close to it. The one dish I had the first day (Char Koay Teow) was much better now than before. Anyway, we had the Char Koay Teow, Mee Goreng, chicken satay, roti paratha, beef rendang, sambal shrimp, Pulut Hitam, flat noodles, and coconut pudding.
* Chicken satay - Really good. You can tell the dipping sauce is completely home made and done right. The chicken has a nice lemongrass flavor on it and you can basically eat the dipping sauce with a spoon if you really wanted to.
* Roti Paratha - This is generally one of my favorite Malaysian dishes. Unfortunately in the US at almost every Malaysian place I've been, the roti itself is either too thin or too crispy. Between all the places I've been in NYC and Chicago, this was by far the best and comparable to the stuff I've had in various cities in Malaysia and Singapore. Not crispy, not too thin and the curry was really good too. Maybe could have used more roti because the serving of curry was so big compared to it.
* Char Koay Teow - Really good. Nice char flavor. Very well balanced and the portion size was good.
* Mee Goreng - Might have been my least favorite dish, but still good. Not as good as others I've had in America elsewhere though. They need to improve this but I need to have it again to determine what exactly.
* Beef Rendang - Beef cooked nicely and sauce was done right.
* Sambal Shrimp - Really good. Great sambal on this.
* Flat noodles - Good - not my favorite, but still good.
* Pulut Hitam (black rice pudding w/coconut milk) - This was good. A little more watery than I'd hope for, but still good. They knew it too and are adjusting it.
* Coconut Pudding - Very good. Served in a coconut. Not the pudding you'd think of for the typical American pudding. A bunch of coconut prepared so it's a little gelatinous. Very good.
* Service - very good. Everyone there is really nice and down to earth. They don't try and sell you on anything you don't want to have and just tell it like it is. Very nice people and great. I like also that they very actively take feedback about the food if they know you know the cuisine(s). They asked us for pretty much every dish how we liked it and if there's anything they could do better in our eyes.
All in all, this place is solid for Malaysian food in America. I've had the two Malaysian restaurants in the suburbs here as well as a handful in NYC, and feel that Serai is the best out of all of them I've had (counting the ones in NYC). Never had them in LA which may have better Malaysian restaurants - don't know personally. Not everything is perfect, but I thought it was really good overall for the standard of what you can get in America. Is it as good as what you can get in Malaysia? Of course not. That food is out of this world good, but this stuff especially for what you can get in America, I'd put as definitely above average. My Malaysian friends were excited after having it and are going to definitely return. When I asked to compare Serai versus Penang in Arlington Heights, they just got this weird look and said "Serai is way better. No contest."
With all the new stuff going up in that area too, I think as long as they keep their quality and consistency up (I have a Malaysian friend who went a few days before who said they needed way more fire in the CKT, but the one I had did have a lot of it), keep improving upon what needs to be improved on, and run their business well, they'll be in business for awhile. I really hope so.
Serai
2169 N Milwaukee Ave, Chicago, IL
(872) 206 8368
http://www.seraichicago.com