Pizza is one of the simplest foods to make, but one of the hardest to master. Burt, bless his soul, spent decades perfecting his art. By the time most here had experienced his creations, he was in the masterworks phase of his career. I am sure his earliest attempts paled by comparison. Then again, he was sort of a pizza prodigy. Like most artists, Burt created a style and product that pleased himself. I suspect he could have cared less what his critics thought. He wasn't catering to the market, but to his own creative instincts.
What Burt produced was something special (and he knew it). A perfect balance of fresh ingredients atop a truly remarkable crust. Remember how it was crunchy at the bottom but got fluffier towards the top, until it was almost souffle like where it transitioned into the cheese? It was hard to tell where the crust ended and the rest of the pizza began. You cannot teach that. Then, of course, there was the carmelized cheese around the edge (an inovation that even Little Ceasar's is copying in their "pan" pizza).
A person could use the exact same paints, canvas and brushes in the exact same measurements as Leonardo Davinci. They could even imitate his technique, but they could never paint the Mona Lisa. The best they could hope for is a passable forgery.
I remember the first time I went to Pequod's. I was absolutely floored by the pizza. I had never had anything like it. When I returned to 'Quod's, some months later, I thought the place had gone downhill; it was just not the same. I later found out that the owner (Burt) had sold the place. Still, the pizza retained enough of Burt's style that the people I was with were impressed; for me it was OK, but not as good as I remembered. It just wasn't a Burt Katz pizza.
Eventually Pequod's modified the style, creating a pizza that they liked. Now, they actually turn out a pretty decent pie, but very different from Burt's original. They have opted for "over the top" pizzas with tons of everything, as opposed to Burt's more zen approach. That gonzo style suits Pequod's current owners and their customers well.
Then there is post BK Gulliver's. Though I never ate there when Burt was a partner, I can't imagine what I did eat there bore any resemblance to Burt's original vision. Besides, what was with the 6 page menu? That alone, was totally un-Katz like.
I guess what I am trying to say is that a person could use the exact same ingredients, recipes and ovens in the exact same measurements as Burt Katz. They could even imitate his technique, but they could never bake a Burt Katz pizza. The best they could hope for is a passable forgery.
I wish the new owners well and hope they are successful, but Burt's pizza will never be the same. Burt loved what he did, and it was evident in the quality of his pies. For a half century, he had a singular focus: to make the most delicious pizza he could. That experience and devotion cannot be bought or sold, but it is what made Burt's Place special. By focusing on profit, no matter how hard they work at duplicating Burt's signature style, the new owners will never achieve the same quality and that dusty but authentic ambience. To even think that they could, is sort of insulting to Burt's legacy. Anyhow, we all know that it was Sharon that really kept the place running.
About the reservation issue; what about adopting some newer tech (like maybe a smartphone app)? I know that Mr. 1970 dial phone would be appalled, but if there were an easier way to make a reservation, more folks would do it. Plus, there will be fewer phone calls to deal with. It would also free up some space for walk-ins, and if you make them wait a little while to be seated, they will quickly start using the system.