I live nearby and really, really want this place to last. The owner is warm, friendly and clearly trying his best. Sadly, I fear that the disaster that was yesterday's opening night may prevent customers from returning.
Opening nights are always hard to predict, and this restaurant did a particularly abysmal job at prognostication. When I called at 5 to make a 7:30 reservation, I was told by the very friendly man on the other side of the line not to worry about it and "just come on by". When I arrived at 7:30 the place, of course, was jammed packed and the hostess very hurriedly said, "we have no tables. you can wait if you want" before quickly scuffling off. Wait I did, for about an hour, all the while watching table after table complain that they'd been sitting for an hour or more with no food and, in some cases, no menus. While I waited, I saw three tables get up and leave before their food arrived, and saw several dishes returned to the kitchen to correct errors.
Through all this, the owner had a smile and genuine, "I really want my customers to be happy" look about him, so i decided to stay. it was, after all, opening night, and one should forgive service flaws in that situation. My dinner companion and I finally sat a little over an hour after we had arrived, and were immediately handed menus and nice, big water glasses. Things were looking up. The menu had three sections: appetizers, tagines, and kabobs. The appetizers sounded especially appealing, and we were looking forward to ordering the delicious sounding spinach with olives and lemon. The tagines sounded terrific too. We were hungry, and excited when the server came to take our order, only 45 minutes and 3 "I'll be right there's" after we sat down. "We'd like the spinach appetizer to start, please," I said. "I'm sorry sir, we're out of that." Darn, I was disappointed, but understood. "OK, what appetizer would you recommend in that case?" "Actually, we're out of ALL of the appetizers. Oh, and I should also tell you we have no more lamb." No more lamb?! This is a Moroccan restaurant after all and several dishes on the menu had lamb in them. "Oh well, chicken it is then." We each ordered a chicken dish: one a whole "braised" chicken served over couscous and the other, well, I don't remember and it never came.
The food we did taste was good, if a bit mixed. The couscous was the best I've ever tasted - a finer grain than what I'm used to. It felt light as a feather in my mouth. delicious. The whole chicken was dry, and wasn't served with any sauce. I think they just forgot to bring the side dipping sauce, or just ran out of it. Olives and marinated artichokes that were served with pita bread were very fresh and tasted of fine quality extra virgin olive oil and fresh lemon.
I really want to like this place, and I will return. But they need to get their act together fast.