After much anticipation, Loriaki and I finally sampled Tagine on Friday night. All things considered, the experience could best be described as uneven, from both a food and service standpoint.
As a brief disclaimer, I have never been to Morocco (nor to any Chicago Moroccan restaurants), but did eat at a Moroccan friend's house in my youth. Therefore, I am certainly no expert on the cuisine.
Service:
We arrived on time for our 830P reservation on a Friday night, and the restaurant was full but not overcrowded. We were greeted in a friendly manner and seated very promptly. From this point on, however, our experience with the server was inconsistent, and in some ways, puzzling.
Apparently, the server had been having some issues with a woman at the large party seated next to us, and the server did not hesitate to complain to us about her. He basically rolled his eyes and muttered something about how ridiculous the other patron was being (some kind of "soup incident"). While his candor was initially amusing, and gave us a sense that he was almost bonding with us, it was nonetheless inappropriate to rip on another customer, particularly when she was just about within earshot. On top of that, he ended up using this "crazy woman" as an excuse for every service shortcoming we experienced, such as:
-waiting over a half hour to be given a corkscrew for our wine--and when I say given, I mean that he just dropped it on our table and left us to our own devices. We opened the bottle ourselves and waited another 10-15 minutes for him to bring glasses (sheesh--"crazy woman and her soup")
--enduring a solid 35 minutes between finishing appetizers and receiving main courses.
On the positive side, the appetizers had been delivered quickly, and the server was warm and friendly with us overall.
Food
For starters we had:
--Hummus, which was outstanding. I realize decent hummus is commonplace, but this version had a fresh and velvety quality to it that would place it in the very upper echelon.
-- Briwats, or "traditional Moroccan appetizers". We didn't actually order these. The waiter misheard us when we ordered the Harira soup, and brought these out instead. given the wrath that was laid upon the "soup woman" at the adjacent table, we decided we might as well keep these rather than send them back. Couldn't stand the thought of our server telling everyone else that we had "claimed to order soup and thrown off the whole operation". As with most things fried, they were quite enjoyable, but not particularly exotic or memorable. And I swear that one of the rolled appetizers tasted strikingly similar to those frozen LaChoy eggrolls that one could get in the supermarket in the 70's (anyone remember?)
--Harira soup: we ordered the soup again anyway, and were not disappointed. Nice thickness, semi-pureed, almost a hybrid of tomato/vegetable/lentil soups. As mentioned upthread, the bowl-sized portion was quite generous.
Now for the entrees:
--Garden Vegetable Couscous. Must say, this was the most disappointing offereing of the night. The assortment of vegetables was limited to carrots, and perhaps turnips, and little else. The result was a bland affair that was also quite unappealing from a presentation standpoint. Again, to echo upthread comments, some sauce and/or spices would have been nice. It should also be noted that this is the only truly vegetarion option on the entire non-appetizer menu. Bear this in mind if you or dining companions are vegetarians (we're not, but like to have the option)
--Rabat Tagine. This dish consisted of about 8 meatballs (about 1.5 in diameter) encircling a rather small egg that was still in the process of frying when delivered (good thing, not bad in my book). The meatballs rested in a brownish/red tomato-based sauce. We ordered a side of couscous to accompany this dish, which turned out to be a good idea; the Rabat Tagine itself was very tasty, but it suffers from a lack of variety of flavors and ingredients. You start to feel gluttonous (and bored) eating meatball after meatball with nothing to break the gastronomical monotony. I will say that the couscous itself had an excellent consistency. Nice, fine grain. The sauce from this tagine also came in handy as it provided something to liven up the abundant but bland heap of vegetable couscous.
The verdict
Despite what might appear to be a lukewarm review at best, I have a feeling I will return at least a couple times. For one, it is in the neighborhood, and secondly, I feel like we were unlucky in our ordering choices. I would definitely go back to try the merguez and 1-2 of the other tagines. Plus, it was quite reasonably priced, and who doesn't love a byob?