Well, we're unimpressed w/ the Rail for several reasons. We've gone about 7-8 times now and invariably there was always something lacking. If it wasn't the service, it was the food, and visa versa.
Tonight we decided to torture ourselves w/ a Cubs game. I wanted air-conditioning, he wanted tap beer. And the losers of the evening were the reuben sandwich and the Mets.
I love a good reuben. So many things going on, the crunchy grilled rye, the salty delicious corned beef and the tangy sauerkraut - when made well, it's a thing of beauty. Tonights reuben was a leson in how exactly not to make it. Firstly, it arrived on rye toast. Yes, toast. I said to the verry young and pretty waitress that reubens come grilled. She said, this is how they always come. ok.... but if the menu had said toast, I wouldn't have ordered it. The menu said grilled. She then replied, well the corned beef is grilled. My guy hates it when I send food back and he has to wait while his food gets cold. So I tried to eat it. But grilled corned beef isn't very tasty and undrained saurkraut makes your toast pretty darn wet pretty darn quick. Yes, I should have sent it back. When she came back I told her it was the worst reuben I'd ever had (I ate about a third of it)and she said, I don't know what to tell you.
They did end up comping the sandwich after someone actually bothered to read the menu and see it was, indeed, supposed to come on grilled bread. But, nonetheless, it left a bad taste in my mouth.
If this had been the ONLY time something like that has happened here, I wouldn't be posting. But it's a frequent occurrence. I will just stick to the drinks and the very tasty fries from here on in.