Spilling Things

rubbbqco wrote:Read this story in the tribune this morning...

http://www.chicagotribune.com/business/ ... 789.column

My dad was in town about seven years ago and I took him to a Big Name Chicago Steakhouse. A server accidentally spilled an entire bowl of hot French onion soup ALL down the back of his button-down shirt. After a few minutes of futile cleanup, a manager came over and told my dad that if he brought in his dry cleaning bill the restaurant would pay for the dry cleaning. Nothing was taken off the bill.

I've worked in the service industry off an on in various positions since I've been 18 years old, and it was seriously one of the worst customer service interactions I've ever seen. I mean, send out a dessert. Or comp an app. Or send out a drink or a round of drinks. Instead they offered a potential $3 in dry cleaning reimbursement. I've never gone back to that Big Name Chicago Steakhouse.

For all of your spilling needs, from falling flowerpots to miscreant mustard. I once dropped a 16 oz mocha right on my new shoes outside of Zaleski and Horvath since the lid wasn't securely attached (the holding sleeve was kind of scrunched up against it), and they came out with moist towels and a new drink immediately, totally unnecessary but welcome.

20 minutes before a dinner party, a bottle of dave's insanity sauce dropped off a shelf and splattered all over the kitchen floor. The mess was no big deal but the "pepper gas" made it all but impossible to clean up the mess. Our eyes were watering, noses running & burning at the same time. Retrieved some ski goggles and proceeded to clean up while my wife opened all the windows and doors on the first floor to help air out the joint...

mhill95149 wrote:20 minutes before a dinner party, a bottle of dave's insanity sauce dropped off a shelf and splattered all over the kitchen floor. The mess was no big deal but the "pepper gas" made it all but impossible to clean up the mess. Our eyes were watering, noses running & burning at the same time. Retrieved some ski goggles and proceeded to clean up while my wife opened all the windows and doors on the first floor to help air out the joint...

And you willing to eat this? (Remember I am generally not amenable to capsacin)

Regards,

Nope, it was a gift and I had no plans of ever opening the bottle

Years ago I spilled wine on a friend's dress...at her wedding. How do you ever truly make things right in a situation like that? In my case, profuse apologies, a follow-up thank you note & apology gift waiting when they returned home from the honeymoon. But 10+ years later, I still feel horrible when I think of it.

I managed to knock a full large bottle of Torani hazelnut syrup from a shelf onto a granite counter. The resultant sticky mess full of tiny shards was horrific, especially with a fascinated toddler on hand, but the most heartbreaking part was that a splash had hit one of my new Uggs. Unlike that classy dame in that Tribune story, most of our clothing comes from thrift stores, and those Uggs has been a Christmas gift. Despite taking them to both a local shoe repair store and dry cleaners, they were goners. I guess I should've blamed Torani!